Research Skills

Experience

  • Semi-structured interviews

  • Expert interviews

  • Contextual Inquiry

  • Directed Storytelling

  • Cultural Probes

  • Participatory Workshops

  • Statistical Analysis

  • Data Visualization

  • Usability testing

  • Heuristic Evaluation

  • Cognitive Walkthroughs

  • Task analysis

Design Researcher | September 2019 - Present
Microsoft (via Aquent) - Human Intelligent Assistance 

 

Conducting user research on voice technology within multiple enterprise endpoints. Employing a variety of research methodologies to understand user needs and expectations. 

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Design Research Intern | Summer 2019
Sage Bionetworks - Technology Platforms and Services

 

Conducted user research with computational biologists to enumerate use cases for Python Application Programming Interface (API) and Synapse command line interface to inform upcoming client version update. 

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Senior Research Technician | 2012 - 2018
University of Louisville - Kentucky Spinal Cord Injury Research Center

Laboratory of Molecular Neurobiology

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Coauthored 3 publications in top tier academic journals. Planned and executed experiments that helped secure NIH grant funding. Gathered and analyzed quantitative and qualitative data and generated reports and data visualizations for presentations and publication. Trained all incoming personnel and students. Developed and standardized protocols for laboratory implementation. Completed miscellaneous design projects and website updates as needed. 

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Board Services Coordinator | 2010 - 2012

Advarra Institutional Review Board (IRB)

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Liaison between review board and industry clientele. Managed processing and approval of informed consent documentation and other study related materials. Ensured clinical trial documents reflected accurate information regarding procedures, risks, and compensation. Assisted in establishing new position assignment under corporate restructuring. Improved turn-around times for study approval documents to under 3 business days.

  • Sketching

  • Prototyping

  • Storyboarding

  • Journey Mapping

  • Wireframing

  • Interaction Flows

  • Videography

Tools

  • Adobe Creative Suite

  • Microsoft Office Suite

  • Tableau

  • SPSS

  • UserTesting.com

  • Zoom Conferencing

  • Sketch

Education

Masters of Human-Computer Interaction and Design

University of Washington | 2018 - 2019

 

Front End Development

Code Louisville | 2018

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Bachelors of Science, Psychology

Northern Kentucky University | 2006 - 2010